how we can help

Expert care, tailored to the person

At Orchard Healthcare Group, we offer a wide range of care designed with your loved ones in mind, so you know they’re receiving exceptional care from the moment they come to live in one of our award-winning homes.

Whether you’re looking for daily personal care, specialist dementia or mental health support, nursing care or a short-term stay, we’re here to help. 

TYPES OF CARE

Understanding your care options

Orchard Healthcare Group are proud to offer a wide range of care types, each designed to help your loved one feel safe, cared for and happy in their new surroundings.

Residential care

A warm and supportive home for people who need help with daily living, while staying as independent as possible.

Nursing care

24-hour nursing support for people with more complex health needs, delivered with warmth, dignity and compassion.

Dementia care

Kind and caring support in safe, welcoming environments for people living with dementia, shaped around your loved one.

Respite care

Short-term stays offering expert care for your loved one, while giving family carers time to rest and recharge.

Reconnect: Specialist Dementia Care

A ground-breaking specialist dementia care offering, designed to promote independence, positive thinking and improved daily wellbeing.

Reconnect: Specialist Mental Health Care

Specialist support for older people living with mental health conditions, centred on wellbeing, dignity and meaningful life.

CARE TYPES EXPLAINED

What type of care suits your needs?

If you’re unsure on which care type to choose, here’s a jargon-free, simple guide to help you understand the level of support each one offers. Don’t worry if you can’t decide; we’ll meet with your loved one before any decision is made, to ensure our care meets their needs.

Care type Level of support Typically Suits
Residential Care Personal care & daily support People who need help with dressing, washing, meals, mobility or companionship.
Nursing Care 24-hour support with qualified nurses on-site. People with ongoing health conditions, complex medical needs or recovery after illness.
Dementia Care Specialist dementia training & adapted environments. People living with memory loss, confusion or other dementia-related needs.
Respite Care Flexible short-term stays with full care support. Families needing a break, trial stays, or recovery after a hospital stay.
Reconnect: Specialist Dementia Care Enhanced specialist support for more complex dementia needs. People experiencing distress, advanced dementia, or needing a more therapeutic setting.
Reconnect: Specialist Mental Health Care Specialist support for older people with mental health needs. People needing structured, person-centred support in a safe residential environment.
Specialist dementia and mental health care

Specialist support through Reconnect

Launched in 2019, Reconnect is Orchard’s pioneering specialist care approach for people whose needs may be more complex than traditional care settings can support.

With highly trained teams, therapeutic environments and person-centred care, Reconnect helps people feel safer, more settled and better supported every day.

Your questions answered

Choosing the right care for your loved one can feel overwhelming, but Orchard Healthcare Group are here to help. We’ve put together this handy FAQ on popular questions about care homes so you can take the next steps in your journey. Still unsure? Get in touch with the friendly team! 

Residential care supports people with everyday tasks such as washing, dressing, meals and medication in a warm, homely environment. Nursing care includes this support too, with qualified nurses available 24 hours a day for people with more complex health needs.

The right option depends on the person’s needs, health and daily routine. Don’t worry – if you’re unsure, our team can talk things through, explain the different care types and help you understand what may be the best fit. We’ll also meet your loved one before any decisions are made, to ensure our care package is right for you.

Absolutely! Care needs can change over time, and many people move to a different level of support as their circumstances evolve. We’ll always help plan the next step with care and sensitivity.

Not every care home in the group offers the same services, so it’s important to check before you enquire. Some homes provide residential care, some nursing care, and some offer our specialist Reconnect support. We can help you find the right home based on the care needed and preferred location.

We’re more than happy to work at a pace that suits you and won’t push you to make any decision you’re uncomfortable with. Whether you’re in the early stages of research or wanting to make a quick move, you can speak to our team, ask questions, visit a home or simply explore your options at your leisure.

Ready to find the right care?

Whether you’re ready to choose a home or just need some guidance, our friendly team is here to help.